- August 17, 2019
- Employee Junction
- 0 Comments
- Networking
Does the organization need to understand the impact of a Virtual Assistant? Why?
The technology is converging with the enterprise. VA functional integration to enterprise technology is creating new workplace reality. It is significantly contributing to enhancing and reconfiguring the employee experience.
The VA market is progressing rapidly, and soon, Gartner, Inc. predicts that “25 percent of digital workers will use a virtual employee assistant (VEA) daily by 2021.
VA empowered with artificial intelligence and machine learning is turning out to be a pervasive kind of information across the workplace. It is helping the business to accomplish daily tasks effectively via surfacing through all digital platforms. VAs will make a better work experience for everyone. The VA can help people/organizations to do things they couldn’t otherwise.
Eventually, Hire-assistant envisages the level built upon a relationship of mutual trust and collaboration with our customers. Where the VA undertakes routine tasks for the individual or business organizations, allowing them to focus on delivering their best work.
Let’s see how the VA market is evolving.
Acquiring “Intelligence”
- The technology is growing steadily in sophistication, and eventually, conversations between an individual and their VA is going to be peer-to-peer, indistinguishable from human-to-human discussions.
- Beyond this, VA technology is going to gain the ability to understand human gestures. It will enable VAs to interpret priorities and passion points of the customers.
- Further, the VA will observe people and their decision-making capabilities such that they can assimilate it and apply this intelligence to the business scenarios.
Problem Solving and Prioritizing
The VA independently solve problems making suggestions proactively. It calculates the individual’s workload, suggesting them a break-time. Also, to highlight the priority tasks for delegation. It capably performs the behavior and pattern analysis.
Ultimately, the VA will enable an individual to organize their work/tasks retaining their productivity, understanding their capabilities. The VA handles monotonous, repetitive tasks to assist workers, sparing them creativity for decision-making, making it possible to focus on the best, more business targeted assignments.
A Personal Assistant (and Collaborator) for Everyone
As an office executive assistant, VA helps quickly in finding the resources or document that is needed. Also, take care of the repetitive and mundane tasks for them.
- VA is something that augments their existing role for the better relationship of trust and cooperation to eventually grow between the human and VA for true collaboration in decision-making.
- It will be important that the benefits of the VA should be communicated to the individual/business organizations such that humans are willing them (VA) to assist more.
- Organizations must adapt for the future now considering the impact of VA going to have on the workforce, in all its complexities.
Ultimately, humans are irreplaceable, and humans will always define technology. Innovations need to focus on the realities where human potential can be amplified inculcating and collaborating cognitive workouts.
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