Refund Policy

For plans, a full refund will be issued if Employee Junction has not been able to resolve even a single issue for you within the first 7 days. If there are one or more issues resolved within first 7 days, the fees for the Service will not be refundable.

Not with standing this Employee Junction may, at its sole discretion and on a case by case basis, agree to a refund of service fees after deducting charges for servicing the Customer.

For incident based plans, you will be eligible for refund when any of the following criterions are met:

• You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
• The issue is out of scope for the particular plan
• 7 days have not passed after the issue was last worked upon by our Virtual Assistant